Children’s Way Counseling (“Company,” “We,” or “Us”) is committing to protecting your privacy. This privacy policy outlines how we collect, use, and safeguard your information when you visit our website or communicate with us via text messaging or other platforms.

Information We Collect

We may collect the following types of information:

Communication Data: Messages, emails, and SMS/text content you send us.

Personal Information: Name, email address, phone number, mailing address, payment details, and other identifying information.

Health Information (if applicable): Collected only as necessary to provide counseling or coaching services in compliance with HIPAA.

Technical Data: IP address, browser type, device identifiers, pages visited, and usage patterns.

How We Use Your Information

We may use your information to:

  • Provide and manage counseling or coaching services.

  • Respond to inquiries and provide customer support.

  • Send updates, newsletters, confirmations, and appointment reminders.

  • Comply with legal obligations and protect against fraud.

  • Send marketing communications, with your consent.

  • Facilitate SMS/text message communication as outlined below.

SMS/Text Messaging

By providing your phone number, you consent to receive SMS/text messages from us related to:

  • Appointment confirmations, reminders, rescheduling, or cancellations.

  • Follow-up care or resource suggestions.

  • Special announcements, event invitations, or promotional offers (only with your express consent).

Message frequency may vary. Message and data rates may apply.

You may opt out at any time by replying STOP to any text message. For assistance, reply HELP or contact us at 470-945-4419.

We do not share your mobile information with third parties for marketing purposes. Your phone number is securely stored and only used in accordance with this policy.

Sharing of Your Information

We do not sell your personal information. We may share your information with:

  • Counselors or contractors bound by confidentiality agreements, when relevant to your care.

  • Service providers who help operate our website and services (e.g., CRM platforms, payment processors).

  • Legal authorities, if required by law or to protect our rights.

Your Privacy Rights

Depending on your location, you may have the right to:

  • Withdraw consent at any time (e.g., opt out of marketing texts or emails).

  • Access or correct your personal information.

  • Request deletion of your data.

  • Object to or restrict certain uses of your data.

Third-Party Links

Our website does not share your information with third parties or affiliates for marketing purposes. Additionally, SMS consent is not shared with third parties or affiliates for marketing purposes. Our website may contain links to other websites not operated by us. We are not responsible for their privacy practices.

Contact info

If you have questions or concerns about this Privacy Policy or our practices, please contact us at:

cmeeks@childrenswaycounseling.com or 470-945-4419